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The secret to our success is recognising customer requirements and going above and beyond to meet those demands.
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Frequently Asked Questions
How do I change my order?
To change your order, please speak with one of our team on 01268 642606. Please note that because of our high speed turnaround, your items will be printed soon after you place the initial order, however we will always do our best to change the order as late as possible.
What files types can I send you my artwork in?
We accept a variety of different formats such as PDF, EPS, TIFF, JPEG, GIF and PNG. If you are sending us artwork with a mix of graphics and photography, please provide us with a print ready PDF. If you are sending any photography, please ensure it is as high resolution as possible. If you are sending over an EPS, please ensure that all the fonts are outlined.
What are trim, bleeds and safe margins?
The trim lines help indicate where the product is cut down to the desired size and refers to the end of the paper or finished size of a product. The bleed is the area to be trimmed and ensures that no unprinted edges occur in the final trimmed document. The safe margin is the area between the text and graphics that are not meant to be trimmed.
Can I change the delivery address?
You can change your delivery address before the order is dispatched; it is sometimes possible to change the address during transit. Please speak with one of our team on 01268 642606.
What if my artwork is bigger than 10mb?
We would recommend WeTransfer as it is free to use and you can send files up to 2GB. All you need to do is enter the email address you need to send the artwork (if you have not been provided with an email address, please send to info@pwsprinting.com), provide your address, select your file, add a message (if you are sending artwork for a web order, quote the order reference in the message) and press transfer.
Can I pay to get my order delivered quicker?
Certainly, you can upgrade your delivery. Please speak with one of our team on 01268 642606 to obtain a price and various delivery options.
Creating quality designs, prints and websites for your business.
Tel: 01268 642606
Email: info@pwsprinting.com
Address: Unit 30, Lubards Business Park, Hullbridge Road, Rayleigh, Essex SS6 9QG